Shipping policy

Effective Date: 18/04/25
Last Updated: 18/04/25

At Fyre Basq, we are committed to delivering your order accurately, in good condition, and always on time. Please read our shipping policy carefully to understand how we handle deliveries.

1. Shipping Locations

  • We currently ship to all major cities and towns across India.

  • We do not offer international shipping at the moment.

2. Order Processing Time

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next working day.

3. Estimated Delivery Time

  • Metro Cities: 2–4 business days

  • Other Cities/Towns: 4–7 business days

  • Remote Locations: Up to 10 business days

Note: Delivery timelines are estimates and may vary due to unforeseen circumstances (weather, courier delays, etc.).

4. Order Tracking

  • Once your order is shipped, you will receive a tracking link via SMS or email.

  • You can track your order anytime.

5. Packaging

  • All products are packed securely using tamper-proof and eco-friendly packaging to ensure safe delivery.

6. Delayed or Lost Orders

If your order is delayed or marked delivered but not received:

  • Contact our support within 48 hours

  • We will coordinate with the courier and resolve it quickly

7. Address & Contact Details

  • Please ensure your address & phone number are correct while placing the order

  • We are not responsible for delays due to incorrect/incomplete details

8. Undelivered or Rejected Orders

If an order is returned due to:

  • Customer unavailability

  • Wrong address

  • Refusal to accept

Then:

  • Shipping & return charges may be deducted

  • Re-shipping will be done after confirmation (and payment if required)

9. Contact Us

For any shipping-related queries: